Job Description
Are you a people person with excellent communication skills? Do you enjoy helping others and resolving inquiries? If so, we have an exciting opportunity for you! Yelp is looking for Customer Service Representatives to join our team in a remote, part-time capacity. As a Yelp Customer Service Representative, youll be at the forefront of ensuring the best user experience on our platform by assisting users with their questions and concerns.
Key Responsibilities:
Provide top-notch customer support via email and chat.
Assist users with inquiries related to their Yelp experiences and profiles.
Address and resolve customer issues in a professional and efficient manner.
Collaborate with your team to maintain a high level of user satisfaction.
Requirements:
Strong written communication skills.
Empathetic and patient attitude.
Excellent problem-solving abilities.
Self-motivated and comfortable working independently.
Reliable access to a computer and high-speed internet.
Available for part-time shifts, including evenings and weekends.
Benefits:
Competitive hourly wage.
Work from the comfort of your home.
Gain valuable customer service experience with a well-known company.
Flexible part-time hours to accommodate your schedule.
Collaborative and inclusive work culture.
Our Company is an equal opportunity employer. We value diversity and encourage individuals from all backgrounds to apply.