US Social Impact Manager

Job Description

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us…
Creation is the core of TikTok’s purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy – a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That’s how we drive impact – for ourselves, our company, and the communities we serve.
Join us.
We are seeking a highly motivated and experienced individual to join TikTok’s Global Corporate Social Responsibility (CSR) Team as the US Social Impact Manager. In this role, you will be responsible for building social impact programs and scaling the nonprofit offering in the US. Your work will focus on showcasing the platform’s societal value. Success in this position requires the ability to thrive in a fast-paced, team-focused environment.
About the Team:
The US Social Impact Manager will be an integral member of the Global CSR team and work very closely with the US Global Public Policy Team. The team’s work spans a broad and diverse range of functions and workstreams, including designing and implementing social, climate and employee impact strategies as well as working collaboratively across disciplines to bring the right resources, expertise, and experience to each aspect of Environmental Social Governance (ESG). The mission of the team is to deliver positive social impact and environmental sustainability through our platform, products and people that increase brand trust and performance.
Join our Global Corporate Social Responsibility team and lead the efforts to create meaningful social impact programs that demonstrate our societal value. If you have a passion for driving positive change and enjoy cross-functional collaboration, we encourage you to apply.
Responsibilities:
Social Impact Program Design and Execution
– Identify key issue areas and appropriate partners to build programs that drive social impact
– Monitor progress of impact initiatives and work with communications to provide media coverage and visiblity
Scale up nonprofit offering
– Streamline TikTok’s fundraising and ad credit functionalities for the nonprofit sector
– Scale up nonprofit labelling, onboarding, training, communication and creator engagement to bolster their impact
Integrate social impact considerations into TikTok and ByteDance products
– Co-create functionalities and programs with TikTok LIVE and TikTok Shop that demonstrate societal value
– Evaluate impact of initiatives and contribute to wider storytelling efforts to increase trust and performance
Qualifications
Minimum Qualifications:
– Bachelor’s degree in a relevant field (e.g., Social Impact, Public Policy, Political Science, Business Administration) or equivalent practical experience
– Proven experience in building and executing social impact programs and industry best practices
– Strong project management skills and ability to report to multiple stakeholders, internal and external
– Excellent communication and negotiation skills to build and maintain relationships with external partners
Preferred Qualifications:
– Ability to think strategically, develop impactful initiatives, and execute them effectively
– Analytical mindset with the ability to measure impact and draw insights from data
– Self-motivated individual who excels in a fast-paced environment
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too