Job Description
Join our dynamic team at Teleperformance and embark on an exciting journey as an E-Commerce Virtual Assistant. As a key player in our remote workforce, you’ll be at the forefront of supporting and enhancing the online shopping experience for our clients.
What You Will Do…
Manage product listings and ensure accurate and engaging content on various e-commerce platforms.
Respond promptly to customer inquiries, providing exceptional service and resolving issues to ensure customer satisfaction.
Collaborate with cross-functional teams to optimize website functionality and user experience.
Monitor and analyze sales data, contributing insights to improve marketing and sales strategies.
Stay updated on industry trends and competitor activities to recommend innovative approaches.
Requirements:
Strong communication skills, both written and verbal.
Familiarity with e-commerce platforms and content management systems.
Detail-oriented with excellent organizational and multitasking abilities.
Tech-savvy with proficiency in Microsoft Office and Google Suite.
Prior experience in customer service or e-commerce is a plus.
Opportunities and Benefits:
Work from the comfort of your home, enjoying a flexible and remote work environment.
Professional development opportunities through training and skill-building programs.
Competitive compensation and performance-based incentives.
Access to a supportive and collaborative team fostering personal and career growth.
Engage in exciting projects and contribute to the success of global e-commerce brands.
Are you ready to redefine the future of remote e-commerce support? Join us at Teleperformance and be a vital part of revolutionizing the online shopping experience