Student Success Manager — Remote | WFH
Job Description
Are you passionate about empowering individuals on their journey to success? Join our team as a Student Success Manager and become an integral part of our mission to support and inspire students in reaching their goals. We’re seeking a dynamic and enthusiastic individual to foster a positive and engaging environment for our students.
Key Responsibilities…
Conduct personalized onboarding calls and group orientation sessions to ensure a smooth transition into our bootcamp program.
Collaborate closely with the admissions team to provide tailored guidance and support to address student concerns and challenges.
Develop and implement strategies to enhance student engagement, motivation, and overall satisfaction throughout their learning journey.
Monitor student progress and performance, identifying areas for improvement and providing necessary interventions.
Track and analyze student outcomes, including completion rates and job placement success, to drive continuous improvement.
Coordinate with instructors and to optimize resources and support student learning outcomes.
Organize workshops, events, and study groups to promote networking and community-building among students.
Maintain a comprehensive knowledge base of resources and support services to assist students in their academic and career aspirations.
Proactively address student retention issues, implementing strategies to ensure high persistence and success rates.
Collaborate with the career services team to assist students in exploring job opportunities and preparing for the job market.
Stay updated on industry trends and advancements to provide relevant guidance and advice to students.
Required
Skills, Knowledge, and Expertise:
Excellent communication and interpersonal skills to build rapport with students and stakeholders.
Strong organizational and time-management abilities to effectively manage multiple tasks.
Empathy and patience to understand and address the diverse needs of students.
Problem-solving mindset to identify and resolve challenges hindering student progress.
Experience in educational or mentorship roles.
Preferred
Knowledge of the tech industry and familiarity with sought-after skills by employers.
Familiarity with learning management systems and educational technologies.
Ability to work independently and collaboratively in a fast-paced environment.
Ideal Candidate
Our ideal candidate has a proven track record in similar roles within or educational settings. Prior experience in mentorship or educational roles, particularly in a technology-related field, is preferred.
About Us
We are dedicated to revolutionizing tech education and leadership. Our goal is to equip individuals with essential tech skills and leadership capabilities for the digital age. We prioritize delivering high-quality programs in a supportive and collaborative environment, fostering personal and professional growth for all. Join our team and become part of a community committed to advancing tech careers and education, transforming the lives of our students along the way.
Employment Type: Full-Time
