Remote Healthcare Call Center Representative – Illinois Residents Only | WFH

Job Description

Job Overview

Join our esteemed organization as a Remote Healthcare Call Center Representative, a role designed for dynamic and dedicated individuals based in Illinois. Enjoy the flexibility of working from home while contributing to meaningful healthcare solutions, with significant potential for long-term career advancement…

Key Responsibilities
? Deliver exemplary customer service by addressing inquiries and resolving issues through various communication channels including telephone, internet, and written correspondence.
? Foster relationships with clients by providing tailored consultations and educational guidance based on their unique healthcare needs.
? Ensure a positive and informative service experience that effectively supports clients throughout their healthcare journey.

Required Skills
? Exceptional customer service and communication skills, both verbal and written.
? Strong analytical and problem-solving abilities.
? Capacity to engage thoughtfully with clients, providing personalized information and support.
? Familiarity with healthcare plans and services is advantageous.

Qualifications
? Reside in Illinois.
? Prior experience in a call center environment; preference for candidates with a background in healthcare.
? High School Diploma or GED is mandatory.
? Commitment to attendance during the initial 90-day onboarding period.

Career Growth Opportunities

This position offers substantial opportunities for professional development within a respected healthcare organization, with the possibility of transitioning to a permanent role based on performance and attendance.

Compensation And Benefits
? Competitive hourly rate of $23.12.
? Eligibility for benefits for full-time employees after 90 days of employment.
? 401(k) plan with company matching available after completing one year of service on eligibility dates.

If you are passionate about providing exceptional service and seeking an enriching career opportunity, we invite you to apply today for immediate consideration.

Employment Type: Full-Time

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