Payment Services Compliance Officer II

Job Description

**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. This position can be full time remote and can be located at any of the offices within First Interstate Bank’s fourteen state footprint, including Arizona, Colorado, Idaho, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, North Dakota, Oregon, South Dakota, Washington and Wyoming. What?s… Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That?s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Accrue and use your paid time off (PTO) immediately ? no waiting period ? plus paid federal holidays in addition to PTO. To assist employees in paying down student loan debt, we will make monthly payments of $100 directly to eligible loan service providers on behalf of our employees until the loan is paid off. Our retirement plan is one of the best in the region, including a 6% employer match on your 401(k). Employees (including temporary) scheduled to work 20 or more hours per week are automatically enrolled day one. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY Ensure that FIB maintains a high level of compliance with consumer protection laws and regulations, anti-discrimination laws and regulations, privacy requirements, and other related rules. This role will specifically focus on supporting the Payment Service line of business which includes Consumer and Business Credit Cards, Credit Card Loss Mitigation, Electronic Fund Transfers, Remittance Transfers, Overdraft Protection, etc. ESSENTIAL DUTIES & RESPONSIBILITIES include the following: other duties may be assigned. Contribute to developing and maintaining a robust Payment Services Compliance Program. Testing, monitoring, and reporting of Payment Services compliance. Support Payment Services by answering compliance related questions on the phone, in person and email. Oversee implementation of laws and regulations directly affecting the bank?s practices. Providing input on business regulatory requirements, business policies, standards, and procedures. Review and identify possible updates of practices and procedures to ensure accuracy. Maintain subject matter knowledge of Regulations, state laws and Payment Services policies and procedures. Monitor practices and procedures to ensure that changes are implemented. Maintain training records as required. Provide compliance advice on projects Continuing compliance education Must be able to work autonomously. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelors? degree (B.A.) from a four-year college or university and/or three years banking experience; or equivalent combination of education and experience. Regulatory related experience and working knowledge of related documentation is required. Experience as a bank compliance officer or certification of competency in consumer compliance from a national organization is preferred. OTHER SKILLS & ABILITIES Ability to effectively train diverse target audiences using a variety of formats, including video and telephone conferencing, large staff meetings and small group sessions. Expertise with Premier Navigator, Director, Word, Power Point, and Excel; Aptitude with new software programs. Ability to use Internet for research. Ability to prioritize, handle detail, and manage high volumes and multiple tasks accurately; Ability to meet and deal with co-workers in a friendly, positive, and professional manner. Excellent telephone etiquette, written and verbal communication skills. Candidate must have a good driving record and a valid driver?s license. Professional grooming and adherence to FIB dress code is required. LANGUAGE SKILLS Ability to read, analyze, comprehend, and interpret governmental regulations, technical procedures, general business periodicals or professional journals. Ability to write reports, business correspondence, training programs and procedure manuals. Ability to apply policies and procedures. Ability to effectively present information in one-on-one or large group situations to employees of the organization. Ability to effectively communicate with supervisor. Ability to respond effectively to the most sensitive inquires or complaints. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. REASONING ABILITY Ability to review, analyze and resolve complex problems. Ability to apply common sense understanding and make risk-based judgment decisions to carry out day-to-day issues. Ability to deal with problems involving several variables. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. COMPENSATION & BENEFITS We offer a competitive total compensation package including base salary and benefits. The anticipated pay range for this position is $63,768 to $105,217 per year (in CO & WA), and depends on a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills and experience, education, and geographic location. Additionally, this role is eligible to receive annual discretionary cash bonuses. Benefits available for this position include, but are not limited to, medical, dental, vision, short-term and long-term disability benefits and life insurance, flexible spending accounts, health savings account, employee assistance program, 401(k), Paid Time Off (new hires accrue at .069 per hours worked which equates to approximately 18 days per year inclusive of paid sick time) and up to 11 paid Federal holidays. Please note this information is provided for those hired in Colorado and Washington only, and this role is open to candidates outside of Colorado and Washington with compensation that aligns with your location. For more information regarding our benefits, please visit https://www.firstinterstatebank.com/company/about/employee-benefits.php. **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. First Interstate Bank is an equal opportunity employer committed to a diverse workforce and a barrier-free employment process. Employment is based solely on an individual’s merit and qualifications directly related to the position. We do not discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, or any other characteristics protected by law. We make all reasonable accommodations to meet the obligations set forth under the Americans with Disabilities Act (ADA) and state disability laws. In order to ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990, as amended, individuals that require accommodation in the job application process for a posted position may contact us (406)255-5485, Monday through Friday, 8 am to 5 pm MST or email us at [email protected]. All applicants must pass pre-employment screenings including a background check. First Interstate BancSystem participates in E-Verify which will require new employees to verify their identity and employment eligibility through the internet-based system operated by the Social Security Administration (SSA) and the Department of Homeland Security (DHS). E-Verify Notice English or Spanish Right to Work Notice English or Spanish