Job Description
At Yelp, were on a mission to connect people with great local businesses. Our platform helps users discover and connect with businesses they love, while offering businesses the tools they need to succeed. We pride ourselves on delivering excellent customer service and are looking for talented individuals to join our remote customer service team.
Your Role:
As a Part-Time Yelp Customer Service Representative, you will:
Respond to customer inquiries and provide top-notch assistance via email, chat, and phone. Help users with any questions or concerns related to our platform. Assist businesses in optimizing their profiles on Yelp. Collaborate with a supportive team to deliver exceptional service.
Qualifications:
Excellent written and verbal communication skills. Passion for helping others and providing exceptional customer service. Strong problem-solving abilities. Self-motivated and able to work independently in a remote setting. Tech-savvy with the ability to learn and adapt to new tools and software.
What We Offer:
Competitive hourly pay. Flexible part-time hours to accommodate your schedule. Ongoing training and development opportunities. The chance to be part of a dynamic, supportive team. Work from the comfort of your own home ? no need to commute!
How to Apply:
Ready to make a difference and be a part of the Yelp team? Were excited to hear from you! To apply, please submit your resume and a brief cover letter outlining your relevant experience and why youd be a great fit for this role.
Join us in helping people discover and support their favorite local businesses, all while enjoying the flexibility of working remotely. Apply now to embark on this exciting journey with Yelp!
Our Company is an equal opportunity employer. We value diversity and encourage individuals from all backgrounds to apply.