Job Description
Are you ready to embark on a career journey that soars to new heights? Delta Airlines is offering an exciting opportunity for motivated individuals to join our team from the comfort of their own homes. As a Delta Airlines Customer Remote Associate, youll become an integral part of our renowned airline, providing exceptional customer service and support to passengers around the world. If youre passionate about travel, eager to assist, and thrive in a remote work environment, this may be the perfect position for you!
Responsibilities:
Assist passengers with inquiries regarding flight reservations, changes, cancellations, and general travel information via phone, email, and online chat.
Deliver top-notch customer service, ensuring passengers have a seamless travel experience.
Provide assistance in resolving customer issues and complaints, demonstrating empathy and professionalism.
Accurately record passenger information and interactions in the companys systems.
Collaborate with team members and supervisors to ensure consistent service quality.
Requirements:
High school diploma or equivalent.
Exceptional customer service skills with a friendly and professional demeanor.
Strong verbal and written communication skills.
Computer proficiency and the ability to navigate various software programs.
Reliable high-speed internet connection and a dedicated workspace.
Flexibility to work varied shifts, including evenings, weekends, and holidays.
Perks:
Competitive hourly wage.
Comprehensive training to prepare you for success.
Career growth opportunities within Delta Airlines.
Employee travel benefits for you and eligible family members.
A supportive and collaborative virtual work environment.