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Job Description

Meesho Recruitment 2024
We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will have a passion for delivering exceptional customer service, a keen understanding of our products and services, and the ability to resolve customer issues effectively.
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Responsibilities:
? Customer Service: Handle customer inquiries and complaints professionally and efficiently, ensuring high customer satisfaction.
? Product Knowledge: Stay updated on Meesho?s products and services to provide accurate information to customers.
? Problem Resolution: Resolve customer issues in a timely and effective manner.
? Feedback Collection: Collect customer feedback and work with the team to improve customer experience.
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Skills:
? Communication: Excellent verbal and written communication skills.
? Customer Service: Strong customer service skills with a customer-first mindset.
?… Problem-Solving: Ability to resolve customer issues effectively and efficiently.
? Teamwork: Ability to work well in a team environment.
Tags
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