(Live Chat Part-Time) Customer service Representative ? Work from Home

Job Description

We are seeking a motivated and customer-focused individual to join our customer service team. As a Live Chat Customer Service Representative, you will be responsible for delivering exceptional service to our customers through online chat interactions.

Key Responsibilities:

Engage with customers in real-time through live chat to address inquiries, provide information, and resolve issues.
Ensure a positive customer experience by maintaining a friendly and professional tone in all interactions.
Utilize product knowledge and resources to effectively assist customers with their queries.
Collaborate with cross-functional teams to escalate and resolve complex issues.
Keep accurate records of customer interactions and transactions.

Qualifications:

Excellent written communication skills.
Previous customer service experience preferred.
Ability to multitask and prioritize in a fast-paced environment.
Tech-savvy with the ability to navigate online platforms and systems.
Comfortable working independently and remotely.

Requirements:

Reliable high-speed internet connection.
Dedicated workspace conducive to productive work.

Schedule: This is a part-time position with flexible hours. Candidates must be available to work evenings and weekends.