Infosys Recruitment 2024 – Infosys Jobs – Front-Line Employees Posts

Job Description

Infosys Recruitment 2024
Infosys is looking for passionate and customer-oriented Front-Line Employees to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing a personalized and exceptional experience to Infosys customers, from the moment they walk into our office to the moment they leave.
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Responsibilities
? Greet and welcome customers
? Answer customer questions and concerns
? Resolve customer issues and complaints
? Provide information and advice on Infosys products and services
? Process customer orders and transactions
? Collect and analyze customer feedback to identify areas for improvement
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Skills
? Excellent customer service and communication skills
? Ability to work independently and as part of a team
? Strong problem-solving and analytical skills
? Proficiency in using computers and customer… service software
? Knowledge of Infosys products and services (a plus)
Qualifications
? High school diploma or equivalent
? 1+ year of experience in customer service (a plus