Inbound Customer Service Representative (Remote) – Ken Garff…

Job Description

Employer Industry: Contact Center/ Customer Service
Why Consider This Job Opportunity…
? Competitive base pay starting at $15.00 per hour
? Opportunity for real career growth at a nationwide automotive powerhouse
? Flexible schedule options
? Paid training provided for your success
? Great benefits package, including medical, dental, vision, and life insurance
? Employee discounts on vehicle purchase, parts, service, and more
What To Expect (Job Responsibilities)
? Answer inbound customer calls promptly and professionally
? Determine customer’s concerns and schedule necessary appointments
? Communicate with customers in a way that leaves them feeling comfortable and informed
? Document and update customer records
? Establish and maintain great customer relationships
What Is Required (Qualifications)
? Must meet network and equipment requirements
? Positive, energetic, enthusiastic, and service-oriented
? Proficient computer skills and ability to manage multiple systems
? Excellent problem-solving and communication skills (written and verbal)
? Previous customer service or call center experience is a plus
How To Stand Out (Preferred Qualifications)
? Bilingual in Spanish is a plus
? Previous experience in a similar role in the automotive industry
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