Customer Service Representative – Work from home
Job Description
Job Description:
Infosys is seeking a Customer Service Representative to work from home in Bangalore, Karnataka. This part-time Associate Level position requires a minimum of 3 years of experience in customer service. The ideal candidate will be independent and reliable, with excellent people management and presentation skills.
Responsibilities:
– Provide exceptional customer service to clients via phone, email, or chat
– Resolve customer inquiries and complaints in a professional and timely manner
– Maintain accurate records of customer interactions and transactions
– Collaborate with team members to ensure overall customer satisfaction
– Stay up-to-date on product knowledge to effectively assist customers
– Meet and exceed performance goals set by the company
– Build strong relationships with colleagues, clients, and partners
Requirements:
– Bachelor’s degree in a related field preferred
– Minimum of 3 years of experience in customer service
– Excellent communication and… interpersonal skills
– Ability to work independently and manage time effectively
– Proficient in using customer service software and Microsoft Office programs
– Availability to work flexible hours, including evenings and weekends
Benefits:
– Training & professional development opportunities
– Life insurance
– Disability insurance
– Work from the comfort of your own home
Equal Opportunity Statement:
Infosys is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, or any other protected status recognized by applicable laws. We strive to create a diverse and inclusive work environment where all employees feel valued and respected.
Deadline to apply: March 7, 2024
If you meet the requirements and are looking to join a dynamic team in a remote work setting, we encourage you to apply for this Customer Service Representative position with Infosys today.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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