Customer Service Job – Latest Job Notification – Job Vacancy in TCS

Job Description

Customer Service Job
We’re seeking passionate and customer-centric individuals to join our dynamic Customer Service team. In this role, you’ll be the frontline voice of TCS, ensuring client satisfaction through responsive and efficient support.
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TCS Careers
Responsibilities:
? Handle customer inquiries: Respond to client queries via phone, email, and chat platforms, effectively understanding their needs and concerns.
? Resolve issues: Utilize your problem-solving skills to identify solutions, troubleshoot technical difficulties, and provide accurate information and guidance.
? Build positive relationships: Foster open communication, actively listen to customer feedback, and cultivate long-lasting relationships with clients.
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TCS Job Vacancy Near Me
Skills:
? Excellent communication and interpersonal skills, with the ability to build rapport and trust.
? Active listening and problem-solving skills to navigate complex inquiries and find solutions.
? Strong computer… literacy and proficiency in using customer service software and tools.
? Ability to prioritize tasks, manage time effectively, and meet deadlines.
? Positive attitude and a genuine desire to exceed customer expectations.
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