Associate Destination Manager
Job Description
Are you ready for a magical career opportunity? Join The Walt Disney Company as an Associate Destination Manager and help create unforgettable experiences for guests at our world-renowned destinations. We are looking for a passionate and driven individual who is ready to immerse themselves in the world of Disney and make a difference in the lives of our guests. If you have a strong background in… hospitality, excellent communication skills, and a love for all things Disney, we want to hear from you! Come join our team and be part of the magic.
Coordinate and oversee the daily operations of a designated destination at a Walt Disney Company property, ensuring a seamless and unforgettable guest experience.
Collaborate with various departments and teams to develop and implement strategies to enhance guest satisfaction and exceed performance goals.
Train, mentor, and supervise a team of employees to deliver exceptional customer service and maintain the Disney standard of excellence.
Monitor and analyze guest feedback and data to identify areas for improvement and implement solutions to enhance guest satisfaction.
Ensure compliance with company policies and procedures, as well as health and safety regulations.
Act as a brand ambassador for the Walt Disney Company, promoting the company’s values and mission to guests and employees.
Develop and maintain relationships with vendors and partners to ensure seamless operations and exceptional guest experiences.
Plan and execute special events and promotions to drive guest engagement and increase revenue.
Stay up-to-date on industry trends and best practices to constantly improve the destination’s offerings and guest experience.
Handle guest inquiries, complaints, and requests in a timely and professional manner, striving to exceed guest expectations at all times.
The Walt Disney Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics
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