Account Director – Airline IT – Atlanta Metro Area

Job Description

Preferred Atlanta Metro Area

You will manage the account relationship with strategic Airline partners in NAM region with focus in with a TOP 10 Account. Your role will include managing & growing the relationship with our Airline partners, supporting existing solutions and services, manage the commercial relationships and revenue generation in cooperation with the Pre Sales, Product Management… Engineering and CSM teams in order to maintain a high standard of customer satisfaction and profitability. You will contribute in sustaining and growing the Sabre market share and revenues to achieve long-term success with our Customers.

Manage Strategic Accounts By
? Developing a solid and trusting relationship between the strategic Airline account(s) and Airline IT Teams
? Develops strategies and processes to ensure continuous prospecting activities and pipeline development for key prospective clients, sufficient to support achievement of sales targets and profitability goals
? Identifies, qualifies, and facilitate strategic customer sales opportunities to generate

sales bookings that meet or exceed assigned goals
? Exercise leadership skills combined with strong business acumen and in-depth analytical skills and forecasting abilities
? Resolving strategic accounts(s) issues and complaints
? Managing communications between strategic account(s) and internal Sabre Teams

Retain And Grow Existing Market Shares And Revenues
? Adopt a consultative selling approach
? Identify specific requirements and expectations for existing clients
? Identify new opportunities and propose solutions to Airline partners
? Develop customized strategic account and account development plans for each Airline partner
? Manage all commercial matters related to accounts:
? Execute & process the operational requests received from Airline partners
? Ensure that customers use Sabre technology in the best way & that established performance, productivity & service metrics are achieved
? Cascade the information of new product & solution releases to customers in a timely manner
? Work with IT Sales / Pre Sales Customer Product & Solutions and CSM teams to retain and grow IT portfolio
? Organize regular business reviews for follow-up purposes and deep-dive sessions on specific items
? Work closely with Revenue Operations to get business cases approved for renewal and development of market share
? Maintain a high level of understanding of the current product portfolio and benefits of specific products for each Airline partner. As well as up-to-date knowledge of other segment-relevant information (trends, strategy, competitors, pricing, etc.)

At least 10 years of related experience with Airline IT and Distribution or working with a vendor that directly serves large airline customers.
? Bachelor?s degree and proven success in sales, business development, product marketing, or related field
? The position will require travel to customer sites and industry events as needed.
? Demonstrated ability to develop positive and influential relationships.
? Airline industry technology experience strongly preferred.

Benefits
? Very competitive compensation
? Generous Paid Time Off (5 weeks PTO your first year!)
? 4 days (one day/quarter) of Volunteer Time Off (VTO)
? We offer a comprehensive medical, dental and Wellness Program
? 12 weeks paid parental leave
? An infrastructure that allows flexible working arrangements
? Formal and informal reward, recognition and acknowledgement programs
? Lots of fun and employee development events

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