#90424: Customer Service Representative / Work from home / NYS Residents only (NYS)

Job Description

You must be a New York State resident to be considered for this role.

At Med-Scribe, Inc., we specialize in connecting top talent with amazing companies. As a local, dedicated recruitment firm, we?re committed to finding the perfect fit for you…

We’re on the hunt for a dedicated, reliable, and customer-focused individual for a position at a renowned multinational firm in Pittsford, NY. Initially, this role is temporary, but it offers excellent potential for permanent employment. This is an ideal opportunity to pivot your customer service expertise into the dynamic healthcare industry!

As a Customer Service Representative, you will:
? Deliver exceptional customer support by answering calls and responding to queries.
? Assist customers with medical insurance questions, ensuring each interaction is handled with respect and patience.
? Accurately document call content in real-time.

Schedule:
? Work Hours: Tuesday through Saturday, 9:00 AM – 5:30 PM
? Training: Monday through Friday, 8:30 AM ? 5 PM (approximately the first 2 weeks)
? Note: Rotating holidays as needed.

Compensation and Benefits:
? Pay: $16.20/hr
? Benefits: Health Insurance, 401K, PTO available

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