Transcript Administrator (Remote)

Job Description

The Transcript Administrator position is a full-time employment opportunity supporting UAGC?s Office of the Registrar. Reporting to the Transcript Administration Manager, the Transcript Administrator is responsible for working with a team to collect transcripts for maximizing transfer credit toward degree completion.

Duties & Responsibilities…
? Responsible for reviewing student applications and cross – referencing National Student Clearinghouse to determine each student?s prior education.
? Responsible for researching institutions to determine the preferred request method and placing a third-party transcript request on the student?s behalf.
? Responsible for updating the Transcript Management System to keep transcript updates organized. Responsible for contacting institutions to follow up on transcript requests.
? Responsible for student and school communication to ensure receipt of transcripts and documents needed to fulfill admission requirements.
? Responsible for accurately and efficiently reviewing transcripts and documents in student files.
? Responsible for notifying the Document Imaging team to ensure accurate workflow placement.
? Responsible for ahigh volume of phone and email communication with students, internal departments, and external institutions to coordinate transcript collection.
? Responsible for de-escalating student concerns, while providing an excellent student experience through support and conflict resolution.
? Responsible for following and upholding University policies and procedures.
? Directly respond and interact to all student inquires.
? Any other duties as assigned.

Knowledge, Skills, and Abilities:
? Ability to follow University policies and procedures balanced with the ability to apply good independent judgment.
? Good organizational skills and attention to detail are required.
? Proficient in the use of Microsoft Word, Excel spreadsheets and Microsoft Outlook to manage communication and work flow.
? Ability to utilize student information systems to manage communication and work flow.
? Ability to utilize reports to ensure efficiency and effectiveness of processes.

Minimum Qualifications:
? High school diploma or equivalent, or equivalent learning attained through experience may be required.
? Prior work experience not required.

Preferred Qualifications:
? Bachelor?s Degree preferred

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs.

Rate of Pay: $15.00 – $18.75

Compensation Type: Hourly at 1.0 full-time equivalence (FTE)

Grade: 2

Compensation Guidance:

The Rate of Pay Field represents the University of Arizona?s good faith and reasonable estimate of the range of possible compensation at the time of posting.  The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate?s work experience, education/training, key skills, and internal equity.

The Grade Range Minimum, Midpoint, and Maximum Fields listed below represent a full range of career compensation growth over time in this position and grade. Each unit typically sets starting pay between minimum and midpoint upon hire. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide (https://talent.arizona.edu/sites/default/files/Applicant_Guide_to_Compensation.pdf) and our Total Rewards Calculator (https://hr.arizona.edu/employees-affiliates/compensation/total-rewards-calculator) .

Grade Range Minimum: $15.00

Grade Range Midpoint: $18.75

Grade Range Maximum: $22.50

Career Stream and Level: OC1

Job Family: Registration and Records

Job Function: Student Services

For more information regarding this position, please contact us at [email protected] .

UAGC shall, in all solicitations or advertisements for all employees placed by or on behalf of UAGC, state that all applicants who are qualified will receive consideration for employment without regard to sex, race, color, religion, sexual orientation, national origin, ancestry, citizenship, pregnancy, marital status, registered domestic partnership status, age, physical disability, mental disability, genetic information, gender identity, military or veteran status, service in the uniformed services, or any other consideration made unlawful by federal, state or local laws

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