Technology Technical Support Representative-Work At Home

Job Description

Employer Industry: Business Services

Why Consider this Job Opportunity…
– Competitive Wages
– Full Benefits (Medical, Dental, Vision, 401k and more)
– Paid Time Off
– Employee wellness and engagement programs
– Opportunity for career advancement and growth within the organization
– Work remotely with specific internet connection requirements

What to Expect (Job Responsibilities):
– Provide front line, first level, technical assistance for consumers
– Resolve technical problems in a fast-paced, customer-facing environment
– Troubleshoot and resolve issues related to high-speed internet services and devices
– Demonstrate advanced product knowledge and solve customer issues
– Open and manage trouble ticket system for user issues

What is Required (Qualifications):
– Must be over 18 years of age
– High School Diploma or equivalent
– Comfort with desktop computer systems
– Proven oral and written communication skills
– Demonstrated problem-solving skills

How to Stand Out (Preferred Qualifications):
– 0-2 years of experience in technical support or customer service roles
– Familiarity with personal computers, operating systems, and software
– Ability to work independently and multitask

At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer

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