Job Description
Disney Customer Remote Jobs From Home – Part-Time – PDB
Job Responsibilities: Sr. Manager, Social Media Customer Support
Hiring Organization: Disney
Educational Requirements: Bachelor Degree
Industry: Private
Employment Type: Part Time
Salary: $25-$35/Hour
Location: California, USA
About The Company: The Walt Disney Company, commonly known as Disney, is an American multinational mass media and entertainment conglomerate that is headquartered at the Walt Disney Studios complex in Burbank, Disney Customer Remote Jobs From Home – Part-Time – PDB
DESCRIPTION:
About the Job and Group
Disney’s Watcher Experience (VX) group is looking for an accomplished Sr. Chief, Online Entertainment Client service who will be a remarkable expansion to our group. As the Sr. Chief of virtual Entertainment Client care, you will model the coordinated technique and guide strategic execution across online entertainment support stations (Twitter, Facebook, AppFollow) for DTC (Direct to Purchaser) including Disney+, STAR+, Hulu, Disney Moves Anyplace, Disney Film Insiders, Disney Diversion Brands (ABC, ABC News, DisneyNOW, Freestyle, FXNOW, Nat Geo television, Nat Geo Magazine and Disney Games! Driving the group as the essential resource for all requirements connected with the VX Social group including cross-group teammates and outsider accomplices. You will act as the acceleration point for your group to unblock issues and lead suitable business capabilities under the group’s domain. The perfect individual for this job will have energy for the watcher venture (client service) in the web-based entertainment field and be capable of creating and developing a group exclusively and on the whole. If you are somebody with a profound enthusiasm for the force of social networks and energy for making phenomenal encounters with clients and representatives, then, at that point, this is a fantastic job for you! Disney Customer Remote Jobs From Home – Part-Time – PDB
How You Will Respond
- Create and operationalize the social help methodology and guide, including setting a group vision, creating basic measurements, planning versatile cycles, and setting, and accomplishing group objectives across all brand verticals. Drive execution of proper revealing and examination while thinking about the requirements of accomplices. Disney Customer Remote Jobs From Home – Part-Time – PDB
- Led a group of pioneers and individual patrons day to day while directing DTC’s web-based entertainment support technique and execution across a worldwide impression.
- Proactively recognize shortcomings and holes in current social help ideal models and drive goals to work on functional work processes and the watcher experience.
- Team up with senior pioneers cross-practically to work towards a definite client experience while supporting the more prominent objectives as they relate to Virtual Entertainment procedures for all Disney brands. Disney Customer Remote Jobs From Home – Part-Time – PDB
- Work with partners to guarantee the arrangement and endorsement of methodology and content for worldwide social groups guaranteeing each brand is being informed with a suitable tone and voice. Disney Customer Remote Jobs From Home – Part-Time – PDB
- Lead and guide go-to-advertise dispatches and item dispatches working together with all accomplices and cross-group partners guaranteeing social presence is properly addressed and upheld. Disney Customer Remote Jobs From Home – Part-Time – PDB
- Support occurrence the board needs during high-effect situations filling in as the POC for chief briefings while directing social reaction working together with Leader, PR, and Legitimate direction. Disney Customer Remote Jobs From Home – Part-Time – PDB
Required Capabilities and Abilities
- BS/BA degree or important expert experience
- 2+ years’ experience dealing with a group, capacity to empower and foster colleagues, it is an or more to lead pioneers
- 4+ years’ involvement with web-based entertainment or online local area control, shown the capacity to drive business results through internet-based movement
- Experience with virtual entertainment in the executive stages, e.g., Salesforce (Administration Cloud), Fledgling, Hootsuite, Listenfirst, Qualtrics, Sprinklr
- A steady history of creating and operationalizing inventive internet-based social projects
- High insightful connection with Twitter, Facebook, Instagram, and AppFollow or more
- Demonstrated comprehension of which measurements and instruments assist with further developing the customer experience through friendly channels
- Display a high capacity to bear setting exchanging and interferences while staying useful and ready to give powerful direction Disney Customer Remote Jobs From Home – Part-Time – PDB
Favored Capabilities
- Astounding composed and verbal relational abilities
- Experience with innovation, amusement, and dividing buyer crowds
- Capacity to work together well with cross-useful groups
- Esteem responsibility and take responsibility from beginning to end
- Move toward difficulties head-on with a positive and drawn approach
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Disney Customer Remote Jobs From Home – Part-Time – PDB