Contact Center Specialist

Job Description

Job Description:
AutoZone is seeking a part-time Contact Center Specialist to join our team in Phoenix, Arizona. As an Entry Level position, no prior experience is required. We are looking for energetic and independent individuals with strong leadership skills and a keen attention to detail…
Responsibilities:
– Handle incoming calls from customers regarding inquiries, issues, and product information.
– Provide excellent customer service by addressing customer concerns in a timely and professional manner.
– Accurately enter customer information and orders into the system.
– Collaborate with other team members to ensure seamless communication and efficiency within the contact center.
– Follow company guidelines and policies to ensure quality service for all customers.
Requirements:
– High school diploma or equivalent.
– Strong communication skills, both verbal and written.
– Ability to multitask and prioritize in a fast-paced environment.
– Proficient in computer skills and data entry.
– Energetic and independent mindset.
– Leadership skills and attention to detail.
Benefits:
– Company transportation for eligible employees.
– Dental insurance.
– Medical coverage.
Working Environment:
Join AutoZone and be part of a company that pioneers change and sets industry benchmarks. Our team values diversity and inclusion, and we encourage creativity and innovation in the workplace.
Equal Opportunity Statement:
AutoZone is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected status. We are committed to creating a diverse and inclusive work environment for all employees.
Deadline to apply: 2024-04-09
Don’t miss the opportunity to join AutoZone and grow your career in the automotive industry! Apply now to become a Contact Center Specialist in Phoenix, Arizona.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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