Client Support Representative

Job Description

Job Description:
Dollar Tree is seeking a Client Support Representative to join our team in San Jose, California. As a part-time Associate Level position, the Client Support Representative will be responsible for providing exceptional customer service to our clients…
Responsibilities:
1. Act as the first point of contact for clients, handling inquiries and resolving issues in a timely and professional manner.
2. Maintain accurate records of client interactions and transactions.
3. Collaborate with internal teams to ensure client satisfaction and timely resolution of issues.
4. Identify opportunities for upselling and cross-selling products to clients.
5. Assist clients with product information, pricing, and order processing.
6. Proactively follow up with clients to ensure their needs are being met.
7. Contribute to team goals and objectives by meeting and exceeding performance metrics.
8. Stay up-to-date on company products and services to provide accurate information to clients.
Requirements:
1. 2 years of experience in a customer service or client support role.
2. Excellent communication skills, both written and verbal.
3. Strong problem-solving skills and the ability to think on your feet.
4. Reliable and independent with the ability to work effectively with minimal supervision.
5. Demonstrated cooperation and teamwork skills.
6. Proven time management skills and the ability to prioritize tasks effectively.

Benefits:
1. Paid Time Off (PTO)
2. Profit sharing
3. Retirement plan

Equal Opportunity Statement:
Dollar Tree is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, age, disability, or religion.

If you meet the requirements and are eager to join a dynamic team, please submit your application by the deadline of April 7, 2024. We look forward to hearing from you!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Original job Client Support Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs