Job Description
Responsibilities:
– Promptly respond to inquiries via Facebook Messenger for web design and wedding photography accounts…
– Provide accurate information about services, pricing, and availability.
– Engage with potential clients in a professional and friendly manner to convert inquiries into bookings or consultations.
– Manage multiple conversations simultaneously with attention to detail.
– Collaborate with the owner to improve customer engagement and conversion rates.
– Monitor trends, feedback, and inquiries to enhance services and customer experience.
Requirements:
– Fluent in English, both written and verbal.
– Proficiency in Spanish is a plus.
– Excellent communication and interpersonal skills.
– Ability to work independently and efficiently in a remote setting.
– Strong organizational skills and attention to detail.
Prior experience in customer service or virtual assistance is preferred.
If you’re proactive with a passion for exceptional customer service and seek freelance opportunities in a remote capacity, we invite you to apply