Customer Care Associate – New Recruitments – Career Hiring in PhonePe

Job Description

Customer Care Associate
We are seeking a dedicated and customer-focused Customer Care Associate to join our team at PhonePe. In this role, you will be responsible for handling customer inquiries, resolving customer issues, and ensuring a high level of customer satisfaction.
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Responsibilities:
? Customer Service: Respond to customer inquiries via phone, email, and in-person meetings.
? Problem Resolution: Resolve customer issues in a timely and effective manner.
? Product Knowledge: Stay updated on PhonePe?s products and services to provide accurate information to customers.
? Customer Relationship Management: Maintain positive relationships with customers to foster loyalty and retention.
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Phonepe Jobs For Freshers
Skills:
? Communication: Excellent verbal and written communication skills.
? Problem-Solving: Ability to solve problems and handle customer issues.
? Customer Service: Strong customer service skills and a customer-focused approach.
?… Teamwork: Ability to work well in a team environment.
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