Executive – Human Resources

Job Description

Job Description
A Position Overview
Position Title
Executive / Senior Executive HR
Department
Human Resources
Level/ Band
201 / 251 Executive/Senior Executive
Role Summary: Responsible for general HR functions and processing Head Office – Thane
B Organizational Relationships
Reports To
AVP Human Resources
Supervises
Individual contributor
C Job Dimensions
Geographic Area Covered
Specific HR subprocesses for Zone (based on the process being managed)
Stakeholders Internal
Zonal function managers (execution of HR processes, exception handling, PMS, etc)
Corporate HR (process management)
F & A (employee related reimbursements)
External
Vendors (Recruitment sourcing, commercials)
Potential recruits
D Key Result Areas
? Talent Acquisition –
Ensure timely, cost effective, quality capacitisation per budget headcount approval as per the role scope
Leverage all sourcing channels to recruit candidates in Support function at Head Office and liaise with employees and… stakeholders to attract talent.
As per approved annual business and manpower plans, adhere to the talent acquisition policy / processes of the Company. Ensuring quality of talent entering the organization. Ensuring diversity as per organizational requirements
Advising and planning for Manpower needs along with business leaders, based on Industry Trends, Businesses and HR practices
? Compensation and Benefits – Ensuring offers are in line with client compensation philosophy and maintaining parity in offers with current employees. Increment and Incentives as per company policy and norms.
? HR Analytics – to drive the business imperatives, HR dashboards for the business and transformation projects, maintain MIS .
? HR Services -Undertake key processes in spanning the employee-s lifecycle and ensure resolution of pendencies
Ensure that joining formalities, documentation, HR Induction and onboarding for all employees are complete. Induction and Joining formalities
Ensuring the new joinees are properly inducted. Introducing the new joinees to the organization-s functioning, culture and values. Educating employees on HR policies. Spreading client culture. Monthly tracking of the new joinees progress and comfort
? Employee Engagement -Handle Employee Engagement end to end by conceptualizing creative cost efficient activities to boost employee engagement and morale across all departments and tenures, Conduct Pulse surveys and Exit Interviews to drive retention of Talent and Build a Highly engagement work culture .
Proactively scan and develop programs around the pillars of organization culture ( Fun Time, Birthday celebrations, Festivals, Long Service Awads, Sports events, Annual Party etc)
Develop and implement measurement and feedback systems that improve contribution of individuals and teams to business performance, ensure awareness and timely dissemination of policies and practices, encourage openness and transparency, actively listen to employee concerns both work related and personal, evaluate motivation and satisfaction level through personal interaction and satisfaction surveys, assess employee-s expectations to effectively reduce turnover and conduct exit Interviews to overcome the pitfalls.
? Performance Management -Track employee performance management spanning goal setting, Confirmation, etc.
Ensuring Appraisals and Performance Reviews are conducted on time and fairly. KRA setting as per approved process. Tracking productivity and developing plans for improvement of low performers. Working with low performers on the field to understand and document true reasons for poor performance. Counselling and coaching of low performers. Ensure fair performance reviews are conducted.
? Miscellaneous -Assist in data collation and MIS for Zonal HR sub processes to enable planning for action by Department
Track employee queries and liaise with Corporate teams for resolution
Execute Labour Law Compliance requirements for branches at Zone
Track vendor commercials and resolve operational issues
Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes
Assist in Talent Management initiatives
E Competency :
Competency
Proficiency Scale
Proficiency Scale Description
Business Understanding and
Domain Knowledge Understands the key business and regulatory drivers for
performance, analyzes trends in the markets and develops commercially viable strategies keeping in mind the short and
long term organizational goals. Has a thorough understanding of knowledge and skills sets required to excel within the
function in order to build a business model leading to sustainable growth for the
Organization.
2
Takes efforts to understand market trends and its impact on the function. Is aware of the products, processes, developments as applicable to the industry. Demonstrates understanding of policies, procedures and risks involved and aligns well with the overall organizational strategy.
Networking and Influencing
Ability to network with key stakeholders (internal and external) and cross functional team members to build collaborative relationships and convincing them about an idea, agenda or direction by taking a variety of actions for establishing credibility for achieving positive business outcomes. Communicating effectively with individuals
across teams with diverse working styles, treating them with respect and valuing their contributions
2
Takes efforts to build relationships with cross functional team members. Interacts with others in a fair and objective manner. Actively participates and provides necessary support to others to achieve
Goals, while being respectful to their views and opinions. Adapts discussions and presentations to
Appeal to the needs of the relevant stakeholders.
Building and Managing Relationships
Networking with key stakeholders (internal and external) and cross functional team members to build collaborative relationships based on confidence, trust and respect to facilitate the accomplishment of common work/ business goals. Working effectively with individuals across teams with diverse working styles, treating them with dignity and respect and value their contributions.
3
Continuously stays in touch with key networks and contacts, with an objective of leveraging these relationships for achieving goals. Is able to build relations, communicate and collaborate with cross functional team members across all levels without difficulty to achieve desired results. Values team member contributions and efforts.
Innovation
The willingness and ability to take a creative approach to problems or issues, to “think outside the box”, to go beyond the conventional, and to explore creative uses of resources (e.g., doing more with less). It involves the ability to develop, adopt and apply new and unique approaches and ideas with clear impact on improving business outcomes by leveraging technology.
1,2
Is open minded when presented with a new perspective. Applies new information to work problems and situations. Recognizes when a situation calls for or can be improved by an approach different from
the usual. Is able to deliver business results by thinking differently and aligning to the needs of customer (employees). Seeks out ways to make a difference in one-s own area of work continuously.
Questions/ challenges conventional approaches and/ or current thinking. Uses new information to offer realistic alternatives. Is prepared to “try out” different solutions in a way that maintains a safe environment. Actively contributes to brainstorming sessions in his/her work area. Works with peers or colleagues to test the viability of a new approach before applying it.
Drive for Results and Agility
Building an achievement orientation, with extraordinary levels of energy and efforts while being accountable for one-s actions and decisions in an agile environment.
2
Possesses expertise in his/her area of work. Investigates thoroughly the concerns to be addressed by sharing information proactively. Is responsible and thinks through one-s own course of action and its impact on business. Is self motivated to achieve the goals and demonstrates willingness to take on additional responsibility.
Change Management
Is able to develop strategies for change, aligning changes with the organization’s strategic direction, objectives
and expectations. Questions conventional approaches and Fosters an environment of innovation and change,
implements new or cutting edge programs/processes for competitive advantage. Capitalizes on opportunities and
manages risks. Rapidly adapts to new information, changing conditions, processes or unexpected obstacles.
Deals effectively with pressure.
2
Questions traditional methods to
initiate new perspectives.
Evaluates ideas for practicality and
feasibility and thinks through an
innovative conclusion.
Demonstrates good understanding
of how changes might impact one’s
own area of work. Is able to bring
fresh perspectives, new insights in
own area of work. Embraces change
initiatives positively. Maintains
motivation and effective
performance of self and team in the
face of constant change and
significant obstacles
Developing, Managing & Working
with Hybrid Teams
Ability to nurture, guide and support remote and hybrid teams by identifying, developing, recognizing potential and building the
leadership pipeline in order to help individuals, teams and the channel maximize their potential to achieve the business goals.
Encourages ideas, embraces diversity, builds rapport, acts with empathy and sets work expectations and is readily available for the
team during the time of need
2
Questions traditional methods to
Builds and maintains healthy
relations with hybrid team members
to ensure seamless execution of
work. Completely understands
various functions and roles within
the team and their interdependence.
Manages own time and that of others
working remotely, focusing on the
things that are important.
Collaborates with others and
ensures that team members have
the necessary information to
operate effectively – online and
offline. Builds others’ confidence and
motivates team members to perform
their jobs. Works to provide a
supportive environment by securing
necessary resources and removing
blocks to effective working.
Technology, Digital
and Analytics
Ability to choose, develop, adopt and apply technological solutions and explore creative usage of technical resources to sustainably
elevate and advance business outcomes as well as demonstrate agility to consistently deliver required business goals by overcoming
technological challenges and adapting quickly in a changing technological environment. Ability to accelerate business with data &
analytics and drive analytics transformations
2
Demonstrates a good understanding
of the technological advancements
and works with peers or colleagues
to test the viability of a new
technology tool before applying it in
one’s area of work by ensuring the
outcome is error-free.
Ability to alter conventional
processes and highlight challenges
that can be enabled with technology
Stays calm in ambiguous or
demanding technological changes in
one’s area of work. Identifies critical
connections and patterns in
information/data and is able to
analyze verbal and numerical data for
fucntional excellence. Recognises
causes and consequences of
data related actions that are not
readily apparent
F Skills Required
Technical
§ Good working Knowledge of MS Office, Excel, Powerpoint, Creatives
Behavioral
? Strong interpersonal Skills
? Written and oral communication skills.
? Good relationship skills and strong customer as well as business focus
? Good with data analysis.
? Good with new age digital tools and applications
Essential
Desired
Interpersonal skills
? ·
Communication skills
? ·
Creative thinking skills
? Supervising/Leadership skills
? Teamwork Skills
? ·
Influencing skills
? Relationship Building skills
? Decision making skills
? ·
G Incumbent Characteristics
Essential
Desired
Qualification
Graduation from a Reputed college / University with a Degree in HR
Desired – Masters /MBA (HR)
Experience
Min 3 – 5 years experience – role spanning Recruitment and Employee engagement
Other skills – communication, time management, analytics