Jio Job Vacancy Near Me – 12th Pass Jobs For Customer Care…

Job Description

Jio Job Vacancy Near Me
As a Customer Care Associate, you will be the first point of contact for Jio customers, addressing their concerns and inquiries through various channels like phone calls, emails, and social media.
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Jio Careers

Responsibilities:
? Answer customer calls, emails, and social media messages promptly and professionally.
? Accurately diagnose and resolve customer issues related to billing, recharge, data usage, technical problems, and other service-related concerns.
? Explain Jio products, services, and plans clearly and concisely.
? Proactively identify and escalate complex issues to the appropriate team.
? Maintain accurate and up-to-date customer records.
? Adhere to company policies and procedures.

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Jio Jobs Near Me

Skills:
? Excellent communication and interpersonal skills, both written and verbal.
? Strong problem-solving and analytical abilities.
? Ability to work independently and as part of a team.
? Adaptable and flexible, with a… willingness to learn new things.
? Customer-centric approach with a focus on building positive relationships.
? Basic computer literacy with proficiency in MS Office suite.

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