Job Description
Meesho Recruitment 2024
As a Customer Service Trainee at Meesho, you will be the first point of contact for our customers and engage with them on different channels. You?ll learn how to deliver a seamless and positive experience with every customer interaction.
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Responsibilities:
? Customer Support: Respond to customer inquiries via phone, email, and chat. Ensure all customer concerns are addressed promptly and professionally.
? Product Knowledge: Gain a deep understanding of our products and services to better assist customers.
? Team Collaboration: Work closely with other team members to meet and exceed customer expectations.
? Continuous Learning: Participate in training sessions to build your product knowledge and enhance your customer service skills.
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Skills:
? Communication: Excellent written and verbal communication skills.
? Problem-Solving: Ability to analyze problems and strategize for better solutions.
?… Time-Management: Ability to multitask, prioritize, and manage time effectively.
Tags
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