Remote Customer Service Representative

Job Description

As a Work From Home “Customer Service Rep”, you’ll work directly with customers who call our inbound phone center, selling them top fitness products and services and be the voice of Road Runner Sports, the world?s largest running and walking store.
We have multiple opportunities open for Work From Home Customer Service Representatives…
Earn $19.00/hr, ($16.00/hr base plus bonuses) when you?re hitting your sales goals.
You’ll be successful when you can hit your goals, including resolving customer concerns and doing it in the most timely manner while making your Customers raving fans. You’ll get all the training you need so you can become an expert, make recommendations, and introduce your Customers to our VIP Family perks while making them feel as though they are talking to a trusted friend!
? Enjoy the fun, casual work from home environment
? Take advantage of up to 60% DISCOUNTS on all your favorite brands!
? Educate your customers about the best shoes, socks, insoles, apparel, and accessories to help them change their world!
? Help change lives through health and fitness.
After acceptance of a potential offer, the successful completion of a background check will be required prior to start date. The offer is contingent upon the information received in this report, and will be carried out in accordance with Local, State, and Federal laws.
We?re committed to protecting your privacy rights. We collect personal information from you, including personally identifying information, professional or employment-related information, and educational information. The purpose of this collection is to assist in evaluating your application for employment.
To ensure your application is received as timely as possible, we encourage you to apply directly onto our Road Runner Sports Career page.
As you apply directly on our site, we will be reaching out to you within the next 10 days should your experience and qualifications meet our requirements for this position.
WOW us by bringing:
? Reliability and flexible availability that may include days, evening, holidays, and at least one weekend day
? Previous customer service and/or sales experience in a high volume call center environment (highly preferred)
? Remote/Work From Home Experience a plus
? Ability to listen to customer needs, make effective recommendations, and apply technical knowledge
? Positive attitude and ability to be self motivated in a work from home atmosphere
? Ability to type, navigates the internet, use basic computer software, and calculate simple retail math
? Engaging customer service skills to deliver a WOW experience
? An already established work from home environment using your own windows-based PC or laptop with high-speed internet
Company DescriptionRoad Runner Sports is one of the Nations leading running and walking store, with over 40 locations coast to coast. Our amazing commitment to customer service and providing the very best products, helps Road Runner Sports continue to be an industry leader. We use the latest technology to make sure our customers receive the best advise and products available. We truly believe our success starts with our employees. We offer a fantastic training program, competitive pay, bonus potential, race reimbursement, and a generous employee discount